ePub The Quality Promise ePub

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PublisherTaylor & Francis Inc
GanreSocial Welfare & Social Services
Release date 01.01.1991
Pages count216
File size7.6 Mb
eBook formateBook, (torrent)En
Book rating5 (1 votes)
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Book overview

Showing how each person can influence the quality of working relationships as well as the quality of the product or service provided, this volume examines the three key interfaces which everyone has on the job a craftsperson performing a process or service, an entrepreneur interacting with customers

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